Privacy Policy
We respect your privacy and explain in clear terms why we use the information you share with us and what choices and rights are available to you.
Scope and principles
This policy applies to visitors of the website operated by Shanghai JingCheng Travel Consulting Co. Ltd under the CNS Travel Solutions brand, newsletter subscribers and people who contact us about fairs, travel or consultancy services. We process personal data lawfully, fairly and transparently, for specified and legitimate purposes, and limit it to what is relevant and necessary. We also take reasonable steps to keep it accurate and up to date.
Information we may process
When you request information or a service, we may process your name, contact, company and role details, together with the fair, destination and travel information relevant to your request. Your newsletter choices, correspondence and limited visit information needed to keep the website reliable and secure may also be covered. We limit the information requested to what is needed for the service.
Purposes and legal grounds
We use information to answer questions, assess suitable fair and travel options, prepare quotations, manage bookings and requested communications, maintain service quality and website security, and meet legal duties. Each activity relies on an applicable legal basis, such as taking steps towards or performing a contract, complying with law, protecting rights, legitimate interests or consent where the law requires it.
Sharing and service providers
Information may be shared only to the extent necessary with providers of hosting, email, security, communications and IT services; with organisers, transport or accommodation providers needed to fulfil your request; and with competent public authorities where legally required. We expect service providers to process data under appropriate confidentiality and security obligations and in accordance with our instructions.
International transfers
The international nature of fair and travel services, or the use of technology providers located abroad, may require personal data to be transferred internationally. Where a transfer is necessary, we limit it to the relevant purpose and apply the transfer conditions and appropriate safeguards required by applicable data-protection law.
Retention and security
We retain information for as long as necessary in light of its purpose, the service relationship, statutory retention duties and limitation periods, after which it is deleted, destroyed or anonymised. We use reasonable technical and organisational measures against unauthorised access, loss, alteration or disclosure. No method of internet transmission or storage, however, can guarantee absolute security.
Your choices, rights and contact
You may change commercial communication preferences through the unsubscribe facility in a message or by contacting us. Cookie choices are explained in the Cookie Policy and statutory data-subject rights and application channels in the Personal Data Notice. Questions may be sent to [email protected]. Material changes to this policy will be published here with a revised effective date.
Effective and last updated: 7 September 2026